Effective Date: May 26, 2025
This Mobile Privacy Policy (“Policy”) describes how CasesAccess.com (“CasesAccess,” “we,” “us,” or “our”) collects, uses, stores, and safeguards mobile information obtained through SMS programs, mobile website visits, and other mobile communications initiated by users (“you” or “your”).
We recognize the importance of mobile privacy and are committed to protecting your data in compliance with applicable data protection laws and best industry practices.
We collect mobile-related information only when you voluntarily provide it through one of the following means:
Signing up for SMS notifications
Filling out forms on a mobile device
Calling us from a mobile number
Visiting our Website from a mobile browser
The types of mobile information we may collect include:
Mobile phone number
Time and date of your interaction
Message content and preferences
Device type, browser type, and mobile operating system
Location data (only if explicitly permitted by the user)
We do not collect mobile information unless you initiate communication or provide consent through a clearly marked opt-in method.
We strictly adhere to the following policy:
No mobile information will be shared or sold to third parties/affiliates for marketing/promotional purposes.
We do not express or imply to other companies or firms that you have granted opt-in permission to anyone other than CasesAccess.com.
Your mobile number will not be stored in shared directories, sold, rented, or offered in any business transaction with other organizations.
Mobile data collected is used solely for the following:
Sending legal case updates or related alerts (if subscribed)
Responding to your inquiries or case-related requests
Notifying you of changes in service or policy (where appropriate)
Authenticating your identity when needed
Improving mobile site functionality and user experience
We do not use your mobile information for general marketing or third-party advertising purposes.
By opting into any SMS program offered by CasesAccess.com, you consent to receive mobile messages at the number provided. The specifics of our program include:
Message frequency: Maximum of 5 messages per month
Message and data rates may apply, depending on your mobile plan
You may opt out at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
To receive help, text HELP or contact info@CasesAccess.com / (855) 696-2123
No message will be sent without your prior consent, and all messages are related to services you explicitly requested.
To protect your autonomy and control:
Opt-in requires an affirmative action such as texting a specific keyword, checking a box, or completing a form with clear language of consent.
Opt-out mechanisms are available 24/7 and will be processed promptly.
You may also request deletion of your mobile information via email or phone.
We maintain logs of opt-ins and opt-outs as part of our compliance procedures.
We retain mobile information only for as long as necessary to fulfill the purpose for which it was collected. Once that purpose has been fulfilled:
Data is archived securely or
Permanently deleted from our systems, including logs and databases
Retention periods are also dictated by legal or regulatory obligations applicable to legal service providers.
To ensure mobile data security, we employ:
End-to-end encryption during data transmission
Secure cloud storage compliant with industry standards
Two-factor authentication for administrative access
Routine audits and monitoring for data breaches
We also use role-based access controls, ensuring that only authorized personnel have access to mobile-related data.
Our services are intended only for individuals aged 18 and older. We do not knowingly collect or store mobile data from individuals under 18. If such data is inadvertently collected, it will be promptly deleted upon discovery or upon request from a parent or guardian.
You have the right to:
Request a copy of your mobile data we have on record
Correct or update inaccurate mobile details
Request deletion of your number from all SMS systems and archives
Withdraw any mobile-related consent at any time
Requests should be directed to info@CasesAccess.com or (855) 696-2123 and will be fulfilled within a reasonable timeframe, subject to legal obligations.
We do not actively track user locations. However, if you access our Website via mobile browser, certain information (such as IP address or city-level geolocation) may be logged for technical troubleshooting or analytics.
We do not use or store precise GPS-based location data without explicit, separate opt-in consent.
Our mobile experiences are designed to avoid the use of third-party advertising platforms or SDKs. However, technical service providers (e.g., cloud infrastructure providers) may handle mobile data only under contract and strictly for internal purposes such as message delivery or server support.
We require all such service providers to abide by strict confidentiality and data protection terms.
We may revise this Mobile Privacy Policy from time to time. When updates occur:
A notice will be posted prominently on our Website
The “Effective Date” at the top of the policy will be updated
Significant changes may also be communicated via SMS if relevant
We encourage users to review this policy periodically to stay informed about how we protect your mobile data.
For any questions, concerns, or requests related to this Mobile Privacy Policy, please contact us at:
CasesAccess.com
5050 E University Drive, Ste 105 PMB 1054
Mesa, AZ 85205
Phone: (855) 696-2123
Email: info@CasesAccess.com
This Mobile Privacy Policy represents our commitment to ensuring the safety, privacy, and respectful use of your mobile information.